WHAT IS YOUR DTR "SUCCESS RATE"?
The word 'success' might imply a permanent absence of all TMD symptoms after DTR THERAPY. Unfortunately, this assumption is not the nature of muscle hypertonia nor malocclusion. DTR-certified dentists do not consider bite calibration to be any kind of panacea.
An obvious DTR goal might be reduction of episodic intensity, frequency, and/or duration. But due to its inherently subjective denotation, the term 'success' has individual meaning to everyone concerned. A reasonable connotation would therefore and properly include each candidate's own specific perspective of their presenting symptom profile versus their anticipated therapeutic outcome over a defined period of time.
During our initial consultation and at your 3-hour DTR SCREENING appointment, you'll learn much more about the nature of your TMD symptoms and together we'll custom-tailor suitable expectations for your own personal care. If the ultimate question is related to our level of care and/or experience, a thorough scrutiny of our website should help you to make that judgment call. Finding the right doctors to trust can certainly be a challenge—especially because TMD care spans multiple medical and dental disciplines!
Many debilitating symptoms of occluso-muscular TMD can overlap with other orofacial pain etiologies. Our professional resources page is specifically intended to address questions, concerns, and criticisms from patients, dentists, physicians, surgeons, researchers, and indeed all others who want to LEARN MORE about DTR THERAPY. You should find the information there (discussion videos, literature articles, and elaboration) helpful.
Dr. Harden prefers to let our patients speak for themselves via our youtube channel—Jeffrey Harden, DDS - YouTube. We'll continue to add content for each patient who wants to share their 'DTR PROFILE' publicly. Of course, many prefer to remain anonymous (which is completely understandable, especially given the sensitive nature of debilitating TMD symptoms) and we respect their privacy with polite discretion as we would for you upon request.

IS DTR THERAPY COVERED BY INSURANCE?
No. As they say, "the devil is in the details":
People presume insurance exists to protect them from expensive bills. In fact, dental insurers do the *exact opposite* by prioritizing predictable, low‑cost payouts and ADMINISTRATIVE CONTROL. Dental plans cap benefits, often exclude common procedures, and shift costs to patients while collecting steady premiums. Routine procedures like cleanings or fillings quickly exhaust benefits—bringing confusion instead of coverage for patients with complex needs. The mismatch between what people expect and what plans actually pay is a common root of frustration.
Insurers create and then deliberately exploit your confusion. They plot with large employers to offer "benefits" for employees in bulk, with an appearance of contributing to the health and well-being of the company. But the truth is quite the opposite—health and well-being aren't drivers for their parasitic business model at all; It really only has one priority. Have you ever wondered why policies reset annually? Believe it or not, they literally profit from those who are reluctant to go to the dentist.
During orientation, employees are ushered into a misleading 'choice' between DMO or PPO "network" plans tiered by monthly premium cost, without any suggestion other than entitlement. Dentists who sign up to be "in-network" are exposed to a large patient base, but that comes with strict limitations and significant long-term cost. This has been the status quo for several generations and it's always a good time to shine light on their shady business tactics.
Insurance companies often handle claims or policyholder interactions in ways that are unfair, misleading, or contrary to the insurer’s duty to act reasonably and in good faith. Common legal examples include unreasonable denials, unjustified delays, misrepresenting policy terms, and failing to investigate claims properly. Lack of reasonable explanations, repeated stonewalling, inconsistent reasoning, and refusal to provide basis for denials are all "business as usual". Opaque EOBs and fee schedules, low annual premiums, waiting periods, shifting denials, vague reasoning, complex coding, low reimbursements, and retroactive audits are all routine tactics.
Their deceptive money scheme is only effective because most employees assume insurance equals endorsement. Customer service scripts and online provider finders emphasize "in‑network" options and may present "out‑of‑network" care as risky or expensive, even when the real issue is low "in‑network" reimbursement. EOBs will show an 'allowed amount', insurer discount, and a patient balance without clearly tying those numbers to the dentist’s estimate. Patients see a big balance and often assume the dentist overcharged rather than that the insurer paid less than the dentist’s fee. This confusion discourages patients from questioning insurer reductions. Examples like this are ubiquitous.
Their business model attempts to commoditize dentistry. They present directories or search results that minimize "out‑of‑network" options and then claim access problems are the dentist’s fault rather than being an "in-network" design choice. This tactic reinforces their misleading narrative that only "in‑network" care is “safe” or “approved”. They use unfair language, paperwork, and process to shift blame onto "out‑of‑network" dentists (portraying as greedy, deceptive, or noncompliant) while the real drivers are plan design, low reimbursements, and administrative controls.
They use patient‑facing copy that normalizes "in‑network" care and subtly paints "out‑of‑network" providers as exceptions or problems. Their language intentionally primes patients to distrust a dentist who isn’t “in network.” Insurers deny or reduce claims citing 'not medically necessary' or 'missing documentation'. When reasons shift or are vague, patients and small practices lack the resources to push back, so the dentist appears to be at fault. After paying a claim, insurers sometimes audit and recoup payments or reclassify services. Publicizing audits or recoupments frames a dentist as having billed improperly, even when the issue is a narrow interpretation of plan rules.
Dental care from "in-network" dentists is limited by complex rules regarding fee schedules, participation discounts, and pre-authorizations. Insurance contracts set allowed amounts for procedures, so when lab or material costs exceeds the allowed fee, practices either absorb the loss or choose lower‑cost materials/labs to keep margins. This can subtly shift choices toward less expensive crowns, implants, or restorative materials. Most dentists maintain clinical standards, yet when reimbursement is tight, an "in-network" practice may favor treatments and billing that fit the fee structure rather than a clinically preferred ideal. Limited coverage, waiting periods, and exclusions typically end up translating into financial surprises at the chair, such as expected treatments either being denied, up-coded, or presented with a long list of "nickel & dime" fees. The volume-driven business model reduces time for patient Q&As, affects work quality, and limits complex case planning. Higher patient volume and lower per‑visit revenue push "in-network" practices to increase throughput - which means quicker exams, more delegated tasks to auxiliaries, and tighter scheduling. Because insurers reimburse certain codes more predictably, "in-network" practices may present those options first, shifting patient choices by framing "out‑of‑network" options as “not covered” or “cosmetic”. The subtle implication intentionally steers patients' mindset and makes independent dentists look like the problem.

IS THERE ANY WAY I CAN HELP?
Yes. If you have the means and motivation, your honorable contribution can make a significant difference.
Every day, people living with debilitating orofacial TMD pain wake up hoping today will hurt a little less. Many of them have spent years searching for answers, bouncing between providers, feeling dismissed, misunderstood, or simply out of options. The North American Institute for Digital Occlusion changes that:
"We are a non‑profit organization driven by one belief: no one should have to suffer in silence. Through donor‑supported research, scientific publications, advanced biometric analysis, and education for healthcare professionals, we’re working to bring clarity, relief, and hope to people who have been struggling for far too long. And for patients who feel lost, we offer knowledge and support so they can finally understand what’s happening in their own bodies and advocate for the care they deserve.
Your generosity can be the turning point in someone’s story. When you give, you help a patient who can’t afford it finally access treatment that could change their life. You fuel research that pushes the field forward and opens the door to better, more effective care. And you help keep Advanced Dental Techniques and Technologies (ADT&T)—our completely free online academic journal—available to anyone searching for answers, guidance, or hope."
When you choose to get involved, you become part of something bigger—a movement to reduce suffering and give people their lives back. An impact that lasts far beyond the moment you give. Your support isn’t just a donation, it fosters true action thanks to your interest and concern.
It’s a lifeline.
It’s a moment of relief for someone
who has been hurting for years.
It’s the scientific spark that
brings hope to the hopeless.
It's the reason these patients
finally feel seen, heard, & believed.

